# Custom crate
**URL:** https://hhforum.superchargemobile.app/t/custom-crate/7777
**Category:** General Hero Hunters Discussion
**Created:** [October 3, 2018, 12:38am UTC](https://hhforum.superchargemobile.app/t/custom-crate/7777 "2018-10-03T00:38:37Z")
**Posts on this page:** 12
**Page:** 1
### Author:  [@HITMAN6020](https://hhforum.superchargemobile.app/u/HITMAN6020)
#### Post date: [October 3, 2018, 12:38am UTC](https://hhforum.superchargemobile.app/t/custom-crate/7777/1 "2018-10-03T00:38:37Z")
As you all know the new crate called custom crate is out in which you can select rewards i got related question
Does it take money to open ??
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### Author:  [@GIR](https://hhforum.superchargemobile.app/u/GIR)
#### Post date: [October 3, 2018, 12:45am UTC](https://hhforum.superchargemobile.app/t/custom-crate/7777/2 "2018-10-03T00:45:33Z")
yes, its like $20 each month or something.
but there is a week trial which is free.
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### Author:  [@gamer011](https://hhforum.superchargemobile.app/u/gamer011)
#### Post date: [October 3, 2018, 12:51am UTC](https://hhforum.superchargemobile.app/t/custom-crate/7777/3 "2018-10-03T00:51:09Z")
I subscribed for the for 7 free day trial but what if i wanted to cancel the subsciption after those free 7 days how do i do that ?
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### Author:  [@Nham](https://hhforum.superchargemobile.app/u/Nham)
#### Post date: [October 3, 2018, 12:55am UTC](https://hhforum.superchargemobile.app/t/custom-crate/7777/4 "2018-10-03T00:55:16Z")
Depends on your devise, look it up online.
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### Author:  [@gamer011](https://hhforum.superchargemobile.app/u/gamer011)
#### Post date: [October 3, 2018, 1:35am UTC](https://hhforum.superchargemobile.app/t/custom-crate/7777/5 "2018-10-03T01:35:27Z")
Also one more qusestion did i suscribe to 7 days free only or the whole month ? because i only only want to suscribe for 7 days only not the whole month
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### Author:  [@Nham](https://hhforum.superchargemobile.app/u/Nham)
#### Post date: [October 3, 2018, 2:12am UTC](https://hhforum.superchargemobile.app/t/custom-crate/7777/6 "2018-10-03T02:12:01Z")
You only get one week free, but you get a crate per week.
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### Author:  [@gamer011](https://hhforum.superchargemobile.app/u/gamer011)
#### Post date: [October 3, 2018, 2:16am UTC](https://hhforum.superchargemobile.app/t/custom-crate/7777/7 "2018-10-03T02:16:40Z")
ok ty for the reply i didnt want to spent 20 bucks for month only wanted it for free for 7 day trial only
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### Author:  [@WalleWu](https://hhforum.superchargemobile.app/u/WalleWu)
#### Post date: [October 3, 2018, 6:53am UTC](https://hhforum.superchargemobile.app/t/custom-crate/7777/8 "2018-10-03T06:53:09Z")
If i cencel it today, do I get a second one on the 10th, or do I have to pay for that one?
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### Author:  [@Guest](https://hhforum.superchargemobile.app/u/Guest)
#### Post date: [October 3, 2018, 7:30am UTC](https://hhforum.superchargemobile.app/t/custom-crate/7777/9 "2018-10-03T07:30:27Z")
**It seems like people don’t understand how this works and that is partially by design. Although ‘free’ trials that require payment details up-front are increasingly common, they are seen as a fairly predatory sales stream due to the number of people who do not realize that they are signing up for an ongoing subscription.**
The subscription service works as follows: you will get 4 ‘opens’ of the custom chest per month. For this, you will be automatically billed $20 at the start of every period. This will continue each month at the start of the pay period until such a time as you decide to cancel your subscription.
The promotion works as follows: upon signing up for the $20/month subscription above, you will get to open the crate once for ‘free’. Signing up for the subscription includes a step where you explicitly inform Google/Apple that HHG shall receive $20 from you automatically each month. If you intend to sign up only for the ‘free’ opening, you _must_ visit the Play/App Store, go to ‘Subscriptions’ and explicitly remove the authorization to automatically pay HHG.
If you do not do this, 7 days from the date you sign up for the subscription, a new period will start, at which time you will be charged $20 for a new month (and receive four crate openings). This amount will be charged every month until you remove the subscription.
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### Author:  [@HITMAN6020](https://hhforum.superchargemobile.app/u/HITMAN6020)
#### Post date: [October 3, 2018, 8:15am UTC](https://hhforum.superchargemobile.app/t/custom-crate/7777/10 "2018-10-03T08:15:18Z")
for that should choose to pay from a card with no money or some money
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### Author:  [@Guest](https://hhforum.superchargemobile.app/u/Guest)
#### Post date: [October 4, 2018, 2:02am UTC](https://hhforum.superchargemobile.app/t/custom-crate/7777/11 "2018-10-04T02:02:56Z")
Not sure I follow what you’re saying
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### Author:  [@Loren\_Franco](https://hhforum.superchargemobile.app/u/Loren_Franco)
#### Post date: [December 8, 2018, 6:21am UTC](https://hhforum.superchargemobile.app/t/custom-crate/7777/12 "2018-12-08T06:21:40Z")
I went to google play then subscriptions. I looked up Hero hunters and clicked on manage subscriptions. It keeps taking me to “get started” in the subscription section. I can’t cancel. Any help?