# Help! Permanently desynchroized from servers, is anyone else getting the same message now? **URL:** \ **Category:** General Hero Hunters Discussion\ **Created:** [October 3, 2018, 4:26pm UTC](https://hhforum.superchargemobile.app/t/help-permanently-desynchroized-from-servers-is-anyone-else-getting-the-same-message-now/7825 "2018-10-03T16:26:54Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![Draco](https://avatars.discourse-cdn.com/v4/letter/d/b4bc9f/32.png) [@Draco](https://hhforum.superchargemobile.app/u/Draco)\ **Post date:** [October 3, 2018, 4:26pm UTC](https://hhforum.superchargemobile.app/t/help-permanently-desynchroized-from-servers-is-anyone-else-getting-the-same-message-now/7825/1 "2018-10-03T16:26:54Z")
![Screenshot_2018-10-04-00-22-32-97](https://us1.discourse-cdn.com/flex020/uploads/gunrise/original/2X/b/b0705fa697a704cfdbcb0abe6b559c452ea0946c.jpeg) So I was just happily watching an ad 5 mins ago when this happened… when I tab to dismiss and retry, the desynchroized message pops up again no matter how many times I have retried. Also tried to reinstalled the game and login from another device, same error shows up… Is anyone else experiencing the same issue? Or is there something wrong with the servers right now? ---
**Author:** ![kitkat](https://avatars.discourse-cdn.com/v4/letter/k/b487fb/32.png) [@kitkat](https://hhforum.superchargemobile.app/u/kitkat)\ **Post date:** [October 3, 2018, 4:27pm UTC](https://hhforum.superchargemobile.app/t/help-permanently-desynchroized-from-servers-is-anyone-else-getting-the-same-message-now/7825/2 "2018-10-03T16:27:50Z")
yes my account has the same error too ---
**Author:** ![Draco](https://avatars.discourse-cdn.com/v4/letter/d/b4bc9f/32.png) [@Draco](https://hhforum.superchargemobile.app/u/Draco)\ **Post date:** [October 3, 2018, 4:29pm UTC](https://hhforum.superchargemobile.app/t/help-permanently-desynchroized-from-servers-is-anyone-else-getting-the-same-message-now/7825/3 "2018-10-03T16:29:43Z")
Ahh I see, what about the rest? Feels to me that there is some server issue right now… ---
**Author:** ![jlm9912](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/jlm9912/32/15552_2.png) [@jlm9912](https://hhforum.superchargemobile.app/u/jlm9912)\ **Post date:** [October 3, 2018, 4:32pm UTC](https://hhforum.superchargemobile.app/t/help-permanently-desynchroized-from-servers-is-anyone-else-getting-the-same-message-now/7825/4 "2018-10-03T16:32:33Z")
I am experiencing the same issue they must have turned off the servers for android users until IOS users get their update lol. ---
**Author:** ![Jonas-dS](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/jonas-ds/32/8661_2.png) [@Jonas-dS](https://hhforum.superchargemobile.app/u/Jonas-dS)\ **Post date:** [October 3, 2018, 4:32pm UTC](https://hhforum.superchargemobile.app/t/help-permanently-desynchroized-from-servers-is-anyone-else-getting-the-same-message-now/7825/5 "2018-10-03T16:32:44Z")
Same issue here. Reinstalled the game to ensure it’s not my local game that’s gone corrupt or anything. But still same error. Seems like it happened for some users with previous updates as well. Hopefully it’ll be fixed shortly. > [@Another complaint](https://hhforum.superchargemobile.app/t/another-complaint/5955): > > With new update the game just changed into THIS ---
**Author:** ![DopedGoat](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/dopedgoat/32/2181_2.png) [@DopedGoat](https://hhforum.superchargemobile.app/u/DopedGoat)\ **Post date:** [October 3, 2018, 4:34pm UTC](https://hhforum.superchargemobile.app/t/help-permanently-desynchroized-from-servers-is-anyone-else-getting-the-same-message-now/7825/6 "2018-10-03T16:34:57Z")
Same here, Android player. ---
**Author:** ![Vino\_DuBB](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/vino_dubb/32/3235_2.png) [@Vino\_DuBB](https://hhforum.superchargemobile.app/u/Vino_DuBB)\ **Post date:** [October 3, 2018, 4:40pm UTC](https://hhforum.superchargemobile.app/t/help-permanently-desynchroized-from-servers-is-anyone-else-getting-the-same-message-now/7825/7 "2018-10-03T16:40:13Z")
Yeah I have been getting that msg for 30 minutes now… ---
**Author:** ![Alpha\_Orionis](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/alpha_orionis/32/4404_2.png) [@Alpha\_Orionis](https://hhforum.superchargemobile.app/u/Alpha_Orionis)\ **Post date:** [October 3, 2018, 4:44pm UTC](https://hhforum.superchargemobile.app/t/help-permanently-desynchroized-from-servers-is-anyone-else-getting-the-same-message-now/7825/8 "2018-10-03T16:44:55Z")
![Screenshot_2018-10-03-12-21-55](https://us1.discourse-cdn.com/flex020/uploads/gunrise/original/2X/9/98671edf9071101a997a7f4366d0d8e65ba75f2b.jpeg) the same thing happens to me, apparently a user said that the Android server is the reason ---
**Author:** ![Draco](https://avatars.discourse-cdn.com/v4/letter/d/b4bc9f/32.png) [@Draco](https://hhforum.superchargemobile.app/u/Draco)\ **Post date:** [October 3, 2018, 4:46pm UTC](https://hhforum.superchargemobile.app/t/help-permanently-desynchroized-from-servers-is-anyone-else-getting-the-same-message-now/7825/9 "2018-10-03T16:46:17Z")
Ohh, seems like all of us andriod players are getting this now… Someone please drop a message here when the game is fixed No one _subscribed_ for this, pun intended 😉 ---
**Author:** ![Vino\_DuBB](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/vino_dubb/32/3235_2.png) [@Vino\_DuBB](https://hhforum.superchargemobile.app/u/Vino_DuBB)\ **Post date:** [October 3, 2018, 4:49pm UTC](https://hhforum.superchargemobile.app/t/help-permanently-desynchroized-from-servers-is-anyone-else-getting-the-same-message-now/7825/10 "2018-10-03T16:49:29Z")
HHG getting back at us Android users… I’ll bet this was the work of some distressed ios hacker XD ---
**Author:** ![McSpider101](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/mcspider101/32/18504_2.png) [@McSpider101](https://hhforum.superchargemobile.app/u/McSpider101)\ **Post date:** [October 3, 2018, 4:51pm UTC](https://hhforum.superchargemobile.app/t/help-permanently-desynchroized-from-servers-is-anyone-else-getting-the-same-message-now/7825/11 "2018-10-03T16:51:05Z")
For a sec i thought i was banned xD but glad everyone else getting the same thing… an apple person hacked android server because we was having fun with new hero and they werent ---
**Author:** ![TURNCH](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/turnch/32/2421_2.png) [@TURNCH](https://hhforum.superchargemobile.app/u/TURNCH)\ **Post date:** [October 3, 2018, 4:56pm UTC](https://hhforum.superchargemobile.app/t/help-permanently-desynchroized-from-servers-is-anyone-else-getting-the-same-message-now/7825/12 "2018-10-03T16:56:05Z")
I do get this message in the last 10 15 minutes ---
**Author:** ![jlm9912](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/jlm9912/32/15552_2.png) [@jlm9912](https://hhforum.superchargemobile.app/u/jlm9912)\ **Post date:** [October 3, 2018, 4:57pm UTC](https://hhforum.superchargemobile.app/t/help-permanently-desynchroized-from-servers-is-anyone-else-getting-the-same-message-now/7825/13 "2018-10-03T16:57:54Z")
Exactly HHG got tired of all the B@#ching and shut the servers down to make APPLE users happy that we can’t play the game LOL. To all IOS users it is APPLE that is the issue with the new IPHONE and IOS not HHG’s fault that they can’t update the game on the store. ---
**Author:** ![kitkat](https://avatars.discourse-cdn.com/v4/letter/k/b487fb/32.png) [@kitkat](https://hhforum.superchargemobile.app/u/kitkat)\ **Post date:** [October 3, 2018, 5:00pm UTC](https://hhforum.superchargemobile.app/t/help-permanently-desynchroized-from-servers-is-anyone-else-getting-the-same-message-now/7825/14 "2018-10-03T17:00:24Z")
its up…