# I can’t accept bonus reward

**URL:** <https://hhforum.superchargemobile.app/t/i-can-t-accept-bonus-reward/9225>\
**Category:** General Hero Hunters Discussion\
**Created:** [November 3, 2018, 9:36pm UTC](https://hhforum.superchargemobile.app/t/i-can-t-accept-bonus-reward/9225 "2018-11-03T21:36:11Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![JanTran](https://avatars.discourse-cdn.com/v4/letter/j/e19b73/32.png) [@JanTran](https://hhforum.superchargemobile.app/u/JanTran)\
**Post date:** [November 3, 2018, 9:36pm UTC](https://hhforum.superchargemobile.app/t/i-can-t-accept-bonus-reward/9225/1 "2018-11-03T21:36:11Z")

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For some reason, I can’t accept a bonus reward form my clanmate. Nothing happen when I choose accept and when I pressed the message and try to accept to it, it takes me back to the message page. Is this a glitch?

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**Author:** ![Nham](https://avatars.discourse-cdn.com/v4/letter/n/3bc359/32.png) [@Nham](https://hhforum.superchargemobile.app/u/Nham)\
**Post date:** [November 3, 2018, 9:37pm UTC](https://hhforum.superchargemobile.app/t/i-can-t-accept-bonus-reward/9225/2 "2018-11-03T21:37:59Z")

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A lot of people are experiencing this bug where they cannot collect any items that they have in their mail. I personally had this fixed for me last night, but others are still experiencing it.

Edit: Never mind, the bug is still going on for me too.

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**Author:** ![Guest](https://avatars.discourse-cdn.com/v4/letter/g/8dc957/32.png) [@Guest](https://hhforum.superchargemobile.app/u/Guest)\
**Post date:** [November 4, 2018, 2:26am UTC](https://hhforum.superchargemobile.app/t/i-can-t-accept-bonus-reward/9225/3 "2018-11-04T02:26:01Z")

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Yep, it’s not just you. I don’t have the issue at all but multiple alliance mates do. I’m on android for what that’s worth 🙂