# iOS Custom crate
**URL:** https://hhforum.superchargemobile.app/t/ios-custom-crate/8103
**Category:** General Hero Hunters Discussion
**Created:** [October 10, 2018, 12:06pm UTC](https://hhforum.superchargemobile.app/t/ios-custom-crate/8103 "2018-10-10T12:06:03Z")
**Posts on this page:** 14
**Page:** 1
### Author:  [@All3y](https://hhforum.superchargemobile.app/u/All3y)
#### Post date: [October 10, 2018, 12:06pm UTC](https://hhforum.superchargemobile.app/t/ios-custom-crate/8103/1 "2018-10-10T12:06:03Z")
Any1 know why iOS has got custom crate yet
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### Author:  [@jlm9912](https://hhforum.superchargemobile.app/u/jlm9912)
#### Post date: [October 10, 2018, 6:27pm UTC](https://hhforum.superchargemobile.app/t/ios-custom-crate/8103/2 "2018-10-10T18:27:46Z")
There was an issue with it and Apple made HHG disable it for the update to come out on IOS. Maybe Apple wanted a piece of the profits? Who really knows I think there is a post about the custom crate on the forums?
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### Author:  [@HecklerP](https://hhforum.superchargemobile.app/u/HecklerP)
#### Post date: [October 15, 2018, 10:49am UTC](https://hhforum.superchargemobile.app/t/ios-custom-crate/8103/3 "2018-10-15T10:49:38Z")
I need help fast! How do we cancel subscription of the IOS custom crate? I dont want to cost 30 bucks on a game!
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### Author:  [@Gambit](https://hhforum.superchargemobile.app/u/Gambit)
#### Post date: [October 15, 2018, 12:38pm UTC](https://hhforum.superchargemobile.app/t/ios-custom-crate/8103/4 "2018-10-15T12:38:46Z")
If you’re on iOS go to your account settings on your device, subscriptions will be in the account settings menu. Select subscriptions and you can stop the custom crate subscription.
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### Author:  [@HecklerP](https://hhforum.superchargemobile.app/u/HecklerP)
#### Post date: [October 16, 2018, 1:39pm UTC](https://hhforum.superchargemobile.app/t/ios-custom-crate/8103/5 "2018-10-16T13:39:44Z")
So if I don’t cancel subscriptions before end of the trial, I need to pay?
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### Author:  [@Papa\_Marsh](https://hhforum.superchargemobile.app/u/Papa_Marsh)
#### Post date: [October 16, 2018, 1:45pm UTC](https://hhforum.superchargemobile.app/t/ios-custom-crate/8103/6 "2018-10-16T13:45:46Z")
That’s what you signed up for yes. That’s the nature of a subscription.
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### Author:  [@HecklerP](https://hhforum.superchargemobile.app/u/HecklerP)
#### Post date: [October 16, 2018, 1:59pm UTC](https://hhforum.superchargemobile.app/t/ios-custom-crate/8103/7 "2018-10-16T13:59:35Z")
Wait so what if I cancel right at when it says to pay?
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### Author:  [@Papa\_Marsh](https://hhforum.superchargemobile.app/u/Papa_Marsh)
#### Post date: [October 16, 2018, 2:03pm UTC](https://hhforum.superchargemobile.app/t/ios-custom-crate/8103/8 "2018-10-16T14:03:43Z")
My reply on another thread:
> [@Ambiguity about the Custom Crate](https://hhforum.superchargemobile.app/t/ambiguity-about-the-custom-crate/7822/2):
>
> The explanation of how the crate works has some legal jargon, which leads to some confusion, especially for those whose first language isn’t English. I’ll try to explain how it works as clearly as possible.
>
> To open the first custom crate, you must begin your subscription with valid payment details. You are not charged anything until 1 week has passed. After that 1 week has passed, your paid subscription begins at $20 every four weeks. This is charged to the payment method you chose automatically with no further confirmation.
>
> Immediately once you begin the subscription, you may open your one free crate. Once finished, you are free to cancel the subscription at any point (This is done via the Google Play store on Android or the Apple equivalent on iOS). If you cancel your subscription before the 1-week free trial is finished, you will not be charged at all for anything and you will keep the one custom crate you opened.
>
> You will not need to enter any account details to play the game after the free trial. The only time you enter your information is when you begin the subscription by starting the free 1-week period.
>
> The crate is for any player, not just VIP players. If you do not wish to spend any money, make sure that you cancel the subscription within 1 week of starting the free trial.
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### Author:  [@Grasher](https://hhforum.superchargemobile.app/u/Grasher)
#### Post date: [December 3, 2019, 4:54pm UTC](https://hhforum.superchargemobile.app/t/ios-custom-crate/8103/10 "2019-12-03T16:54:59Z")
Napster, now that’s a name I haven’t heard in a very long time. I didn’t know it even existed, still.
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### Author:  [@Tattooed2316](https://hhforum.superchargemobile.app/u/Tattooed2316)
#### Post date: [December 3, 2019, 7:04pm UTC](https://hhforum.superchargemobile.app/t/ios-custom-crate/8103/11 "2019-12-03T19:04:59Z")
It used to be called rhapsody …
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### Author:  [@CorruptedSpirit](https://hhforum.superchargemobile.app/u/CorruptedSpirit)
#### Post date: [December 3, 2019, 7:39pm UTC](https://hhforum.superchargemobile.app/t/ios-custom-crate/8103/12 "2019-12-03T19:39:33Z")
do you have a alt account?
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### Author:  [@Tattooed2316](https://hhforum.superchargemobile.app/u/Tattooed2316)
#### Post date: [December 3, 2019, 7:56pm UTC](https://hhforum.superchargemobile.app/t/ios-custom-crate/8103/13 "2019-12-03T19:56:26Z")
No… just 1 acct. issue resolved. I had to contact Apple support, they took care of it and squared it up. Still Not sure what happened, this game only has 1 automatic subscription. Curious if anyone else had this issue.
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### Author:  [@ZeroCool](https://hhforum.superchargemobile.app/u/ZeroCool)
#### Post date: [December 3, 2019, 9:10pm UTC](https://hhforum.superchargemobile.app/t/ios-custom-crate/8103/14 "2019-12-03T21:10:26Z")
Sorry about that! We haven’t seen that happen before.
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### Author:  [@Muninn](https://hhforum.superchargemobile.app/u/Muninn)
#### Post date: [December 4, 2019, 12:02am UTC](https://hhforum.superchargemobile.app/t/ios-custom-crate/8103/15 "2019-12-04T00:02:43Z")