# Is anyone else having problems getting the game to load? **URL:** \ **Category:** General Hero Hunters Discussion\ **Created:** [November 15, 2019, 6:39am UTC](https://hhforum.superchargemobile.app/t/is-anyone-else-having-problems-getting-the-game-to-load/15885 "2019-11-15T06:39:14Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![BRINX\_TRUK](https://avatars.discourse-cdn.com/v4/letter/b/c6cbf5/32.png) [@BRINX\_TRUK](https://hhforum.superchargemobile.app/u/BRINX_TRUK)\ **Post date:** [November 15, 2019, 6:39am UTC](https://hhforum.superchargemobile.app/t/is-anyone-else-having-problems-getting-the-game-to-load/15885/1 "2019-11-15T06:39:14Z")
Everytime I try and play the game it gets stuck on the Hothead games launch screen…anybody else having this issue? ---
**Author:** ![tollboothkyle](https://avatars.discourse-cdn.com/v4/letter/t/e480ec/32.png) [@tollboothkyle](https://hhforum.superchargemobile.app/u/tollboothkyle)\ **Post date:** [November 15, 2019, 6:52am UTC](https://hhforum.superchargemobile.app/t/is-anyone-else-having-problems-getting-the-game-to-load/15885/2 "2019-11-15T06:52:08Z")
I’ve had the screen completely black and not load at all ---
**Author:** ![Dagamepro](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/dagamepro/32/2415_2.png) [@Dagamepro](https://hhforum.superchargemobile.app/u/Dagamepro)\ **Post date:** [November 15, 2019, 9:03am UTC](https://hhforum.superchargemobile.app/t/is-anyone-else-having-problems-getting-the-game-to-load/15885/3 "2019-11-15T09:03:38Z")
I’ve had this issue before, it happens rarely and randomly at times. While it’s only happened around 2-4 times for me and i have no idea why here are some possible solutions I can think of: - u didn’t update the game - clear cache or restart phone - wait it out (as in several hours) -if nothing works uninstall and install back and hope u didn’t lose ur data