# Lag at the start of war

**URL:** <https://hhforum.superchargemobile.app/t/lag-at-the-start-of-war/17333>\
**Category:** General Hero Hunters Discussion\
**Created:** [February 24, 2020, 11:50pm UTC](https://hhforum.superchargemobile.app/t/lag-at-the-start-of-war/17333 "2020-02-24T23:50:16Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Matt\_Smith](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/matt_smith/32/5099_2.png) [@Matt\_Smith](https://hhforum.superchargemobile.app/u/Matt_Smith)\
**Post date:** [February 24, 2020, 11:50pm UTC](https://hhforum.superchargemobile.app/t/lag-at-the-start-of-war/17333/1 "2020-02-24T23:50:16Z")

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So another war season, and even more lag… it was really bad this time. I had to restart the game several times and was completely locked out of chat for the first 30min. This makes coordinating a team nigh impossible.

Please ca you look into this? And please don’t just delete this post like last month.

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**Author:** ![TH3F4TH3R](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/th3f4th3r/32/16466_2.png) [@TH3F4TH3R](https://hhforum.superchargemobile.app/u/TH3F4TH3R)\
**Post date:** [February 25, 2020, 12:55am UTC](https://hhforum.superchargemobile.app/t/lag-at-the-start-of-war/17333/2 "2020-02-25T00:55:35Z")

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welcome to hero hunter bro, this is not new always happens,

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**Author:** ![CptLappo](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/cptlappo/32/16992_2.png) [@CptLappo](https://hhforum.superchargemobile.app/u/CptLappo)\
**Post date:** [February 25, 2020, 1:19am UTC](https://hhforum.superchargemobile.app/t/lag-at-the-start-of-war/17333/3 "2020-02-25T01:19:23Z")

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It’s normal.  
The servers needs some time to load everything.

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**Author:** ![McGinty](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/mcginty/32/12055_2.png) [@McGinty](https://hhforum.superchargemobile.app/u/McGinty)\
**Post date:** [February 25, 2020, 2:41am UTC](https://hhforum.superchargemobile.app/t/lag-at-the-start-of-war/17333/4 "2020-02-25T02:41:37Z")

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Yeah it was pretty horrible ☹

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**Author:** ![tollboothkyle](https://avatars.discourse-cdn.com/v4/letter/t/e480ec/32.png) [@tollboothkyle](https://hhforum.superchargemobile.app/u/tollboothkyle)\
**Post date:** [February 25, 2020, 4:05am UTC](https://hhforum.superchargemobile.app/t/lag-at-the-start-of-war/17333/5 "2020-02-25T04:05:33Z")

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It shouldn’t be normal. There’s been over 10 wars seasons. This shouldn’t happen

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**Author:** ![Matt\_Smith](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/matt_smith/32/5099_2.png) [@Matt\_Smith](https://hhforum.superchargemobile.app/u/Matt_Smith)\
**Post date:** [February 25, 2020, 8:10am UTC](https://hhforum.superchargemobile.app/t/lag-at-the-start-of-war/17333/6 "2020-02-25T08:10:15Z")

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Exactly… it should not happen. And it is getting worse

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**Author:** ![Matt\_Smith](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/matt_smith/32/5099_2.png) [@Matt\_Smith](https://hhforum.superchargemobile.app/u/Matt_Smith)\
**Post date:** [February 25, 2020, 5:29pm UTC](https://hhforum.superchargemobile.app/t/lag-at-the-start-of-war/17333/7 "2020-02-25T17:29:41Z")

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Reported the issue to support and all they can offer is ‘restart your game’. This seems to be the standard reply these days when reporting problems and issues do not get resolved.

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**Author:** ![Vino\_DuBB](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/vino_dubb/32/3235_2.png) [@Vino\_DuBB](https://hhforum.superchargemobile.app/u/Vino_DuBB)\
**Post date:** [February 25, 2020, 7:47pm UTC](https://hhforum.superchargemobile.app/t/lag-at-the-start-of-war/17333/8 "2020-02-25T19:47:06Z")

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This was by far the WORST lag ever experienced. Couldnt even load chat at reset. Vip chat was silent for over 20 minutes!  
Please do something about this. Makes the game a miserable experience for all

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**Author:** ![Pilfer](https://avatars.discourse-cdn.com/v4/letter/p/b4bc9f/32.png) [@Pilfer](https://hhforum.superchargemobile.app/u/Pilfer)\
**Post date:** [February 25, 2020, 10:57pm UTC](https://hhforum.superchargemobile.app/t/lag-at-the-start-of-war/17333/9 "2020-02-25T22:57:50Z")

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This sounds like HHG needs a serious upgrade of their infrastructure to handle the higher session count of inbound traffic. They’re going to need to seriously look at getting a much bigger router or stagger the start of War for each groups because right now, it’s no different than a real like DDOS attacks where everyone is hitting their servers at once.

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**Author:** ![Muninn](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/muninn/32/16383_2.png) [@Muninn](https://hhforum.superchargemobile.app/u/Muninn)\
**Post date:** [February 25, 2020, 11:16pm UTC](https://hhforum.superchargemobile.app/t/lag-at-the-start-of-war/17333/10 "2020-02-25T23:16:00Z")

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…bigger router?

![huh3](https://us1.discourse-cdn.com/flex020/uploads/gunrise/original/2X/6/64fcdae9782e76a736ed09f536ce8d3ce65439e3.gif)

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**Author:** ![HHHHH](https://avatars.discourse-cdn.com/v4/letter/h/2acd7d/32.png) [@HHHHH](https://hhforum.superchargemobile.app/u/HHHHH)\
**Post date:** [February 25, 2020, 11:45pm UTC](https://hhforum.superchargemobile.app/t/lag-at-the-start-of-war/17333/11 "2020-02-25T23:45:52Z")

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Sorry I’m all in support of the community and the comments regarding the lag …

…But I can’t help myself

![image](https://us1.discourse-cdn.com/flex020/uploads/gunrise/original/2X/9/9276e2e3fca14905843f675b6906d5da1a977c21.jpeg)

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**Author:** ![HAMAUETAK](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/hamauetak/32/20455_2.png) [@HAMAUETAK](https://hhforum.superchargemobile.app/u/HAMAUETAK)\
**Post date:** [February 26, 2020, 12:12am UTC](https://hhforum.superchargemobile.app/t/lag-at-the-start-of-war/17333/12 "2020-02-26T00:12:02Z")

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No funny… and not the first time… 😭😭😭

 ![image](https://us1.discourse-cdn.com/flex020/uploads/gunrise/original/2X/5/5f9fcb54661bea269b1084506f10a89bad7e14ba.jpeg) ![image](https://us1.discourse-cdn.com/flex020/uploads/gunrise/original/2X/7/76da5219dc99bd8cd605fa4f60cc94e01d860482.jpeg) ![image](https://us1.discourse-cdn.com/flex020/uploads/gunrise/original/2X/2/2f32965746d8fec2ec26162359d92aa9e6c2970e.jpeg)

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**Author:** ![Chronic](https://avatars.discourse-cdn.com/v4/letter/c/48db29/32.png) [@Chronic](https://hhforum.superchargemobile.app/u/Chronic)\
**Post date:** [February 26, 2020, 1:33am UTC](https://hhforum.superchargemobile.app/t/lag-at-the-start-of-war/17333/13 "2020-02-26T01:33:40Z")

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U.S. x Xfinity x Verizon. I didn’t lag at all. Seriously.

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**Author:** ![J\_A\_D\_O](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/j_a_d_o/32/13281_2.png) [@J\_A\_D\_O](https://hhforum.superchargemobile.app/u/J_A_D_O)\
**Post date:** [February 26, 2020, 7:51am UTC](https://hhforum.superchargemobile.app/t/lag-at-the-start-of-war/17333/14 "2020-02-26T07:51:13Z")

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Same, I didn’t, and haven’t ever experienced a lag before with AW.

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**Author:** ![Checkpoint](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/checkpoint/32/3520_2.png) [@Checkpoint](https://hhforum.superchargemobile.app/u/Checkpoint)\
**Post date:** [February 26, 2020, 11:19am UTC](https://hhforum.superchargemobile.app/t/lag-at-the-start-of-war/17333/15 "2020-02-26T11:19:42Z")

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As we all know, this is a player problem, not a HH problem. “Check your internet connection and make sure it is stable.”

@ Hauma you are not alone with the problem. My WiFi is also unstable **only** during the start of the WAR (or to reset). The last 10 seasons it has always been stable so far, have to speak to my provider

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**Author:** ![Bankhead](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/bankhead/32/13797_2.png) [@Bankhead](https://hhforum.superchargemobile.app/u/Bankhead)\
**Post date:** [February 26, 2020, 12:23pm UTC](https://hhforum.superchargemobile.app/t/lag-at-the-start-of-war/17333/17 "2020-02-26T12:23:22Z")

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This is bad real bad this time

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**Author:** ![Logic](https://avatars.discourse-cdn.com/v4/letter/l/aca169/32.png) [@Logic](https://hhforum.superchargemobile.app/u/Logic)\
**Post date:** [February 26, 2020, 5:42pm UTC](https://hhforum.superchargemobile.app/t/lag-at-the-start-of-war/17333/18 "2020-02-26T17:42:18Z")

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Part of it being so bad is the fact there’s a new hero, so competition has ramped up more than normal, meaning more people trying to access the war function at reset means more issues connecting.

As they’ve said, they’re working on potential solutions, but it takes time. Even if that means installing a bigger router…

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<div class="post-metadata">

**Author:** ![tollboothkyle](https://avatars.discourse-cdn.com/v4/letter/t/e480ec/32.png) [@tollboothkyle](https://hhforum.superchargemobile.app/u/tollboothkyle)\
**Post date:** [February 26, 2020, 7:09pm UTC](https://hhforum.superchargemobile.app/t/lag-at-the-start-of-war/17333/19 "2020-02-26T19:09:17Z")

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Servers make a difference not so much routers

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**Author:** ![DRey](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/drey/32/15339_2.png) [@DRey](https://hhforum.superchargemobile.app/u/DRey)\
**Post date:** [February 26, 2020, 7:16pm UTC](https://hhforum.superchargemobile.app/t/lag-at-the-start-of-war/17333/20 "2020-02-26T19:16:00Z")

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Lags continues

 ![IMG_20200227_011418](https://us1.discourse-cdn.com/flex020/uploads/gunrise/original/2X/1/18bdbc36e097991440831c3b1af5afd4f2850922.jpeg) ![IMG_20200227_011338](https://us1.discourse-cdn.com/flex020/uploads/gunrise/original/2X/2/248174e59a00dc0a154f35434908213c3bbc2858.jpeg) ![Screenshot_2020-02-27-01-01-09-102_com.hotheadgames.google.free.survivors](https://us1.discourse-cdn.com/flex020/uploads/gunrise/original/2X/9/9e7a4d119c519d228c9d4a402597bd7bfc4bf485.jpeg)

I have amazing phone and awesome Internet. This issue is full troubles with game servers.

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<div class="post-metadata">

**Author:** ![Muninn](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/muninn/32/16383_2.png) [@Muninn](https://hhforum.superchargemobile.app/u/Muninn)\
**Post date:** [February 26, 2020, 7:17pm UTC](https://hhforum.superchargemobile.app/t/lag-at-the-start-of-war/17333/21 "2020-02-26T19:17:16Z")

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We have these routers in orbit, ready to deploy.

 ![qFSSl94](https://us1.discourse-cdn.com/flex020/uploads/gunrise/original/2X/3/32619c477e77c20cc4abff7ed663ae43a9121a72.jpeg)

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