# Technical Update \[Updated\] **URL:** \ **Category:** News & Announcements\ **Created:** [July 1, 2022, 7:03am UTC](https://hhforum.superchargemobile.app/t/technical-update-updated/24426 "2022-07-01T07:03:55Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![bulls.eye](https://avatars.discourse-cdn.com/v4/letter/b/90ced4/32.png) [@bulls.eye](https://hhforum.superchargemobile.app/u/bulls.eye)\ **Post date:** [July 1, 2022, 7:03am UTC](https://hhforum.superchargemobile.app/t/technical-update-updated/24426/1 "2022-07-01T07:03:55Z")
Hello Hunters! We released a technical update ⚙, since we’re making improvements to our player support system. Please make sure to ⚡ **update** ⚡ the game to the latest version, so you can reach out to our support team and view your old tickets. For your convenience, the steps to contact support from in-game remain the same: 1️⃣ Tap on your profile portrait in the top left corner of the screen 2️⃣ Then tap on the **Support** tab 3️⃣ Finally, tap on **Contact Us** But we now have a second option! 🎉 You can contact player support even when you don’t have access to the game. All you need to do is open this 👉 [**link**](https://support.decagames.com/hc/en-us/requests/new?ticket_form_id=5058140956573) and choose Hero Hunters from the drop down menu. To view old tickets you’ve sent, you will need to: 🔸 Tap on your profile portrait in the top left corner of the screen 🔸 Then tap on the **Support** tab 🔸 Now tap on **FAQ** 🔸 Finally, tap on the three lines at the top right corner of the screen Thank you for your cooperation! ![screenshot261](https://us1.discourse-cdn.com/flex020/uploads/gunrise/original/3X/6/6/669ba3f868d3de7d076cc610c12533bd6e876c04.jpeg) ---
**Author:** ![Junaid\_Mahbub](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/junaid_mahbub/32/16036_2.png) [@Junaid\_Mahbub](https://hhforum.superchargemobile.app/u/Junaid_Mahbub)\ **Post date:** [July 1, 2022, 7:48am UTC](https://hhforum.superchargemobile.app/t/technical-update-updated/24426/2 "2022-07-01T07:48:58Z")
Bulls we have a much serious issue. Verill mythic skin is not in the skin raid crate. Just like ursus mythic skin which happened last update. Please inform the game masters ---
**Author:** ![bulls.eye](https://avatars.discourse-cdn.com/v4/letter/b/90ced4/32.png) [@bulls.eye](https://hhforum.superchargemobile.app/u/bulls.eye)\ **Post date:** [July 1, 2022, 10:00am UTC](https://hhforum.superchargemobile.app/t/technical-update-updated/24426/3 "2022-07-01T10:00:35Z")
It’s not a bug, don’t worry. It will be available soon enough. 🙂 ---
**Author:** ![Brush](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/brush/32/20287_2.png) [@Brush](https://hhforum.superchargemobile.app/u/Brush)\ **Post date:** [July 1, 2022, 10:23am UTC](https://hhforum.superchargemobile.app/t/technical-update-updated/24426/4 "2022-07-01T10:23:56Z")
what. WHAT How come i didn’t see a thing about this lmao ---
**Author:** ![OTERSEY](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/otersey/32/17715_2.png) [@OTERSEY](https://hhforum.superchargemobile.app/u/OTERSEY)\ **Post date:** [July 1, 2022, 3:48pm UTC](https://hhforum.superchargemobile.app/t/technical-update-updated/24426/6 "2022-07-01T15:48:53Z")
But peoples open crates now. If you add skin later this mean what those who may unlocked this don’t got what they may got, but use their tokens for nothing. ---
**Author:** ![BasherBenDawg](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/basherbendawg/32/21292_2.png) [@BasherBenDawg](https://hhforum.superchargemobile.app/u/BasherBenDawg)\ **Post date:** [July 2, 2022, 3:34pm UTC](https://hhforum.superchargemobile.app/t/technical-update-updated/24426/8 "2022-07-02T15:34:07Z")
Bruh, what??? Uhhh, maybe try a different game… ---
**Author:** ![XMRDEADPOOLX](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/xmrdeadpoolx/32/17296_2.png) [@XMRDEADPOOLX](https://hhforum.superchargemobile.app/u/XMRDEADPOOLX)\ **Post date:** [July 3, 2022, 5:38am UTC](https://hhforum.superchargemobile.app/t/technical-update-updated/24426/9 "2022-07-03T05:38:17Z")
It’s still not available buddy. @bulls.eye plz answer us when will verril skin released. ---
**Author:** ![BasherBenDawg](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/basherbendawg/32/21292_2.png) [@BasherBenDawg](https://hhforum.superchargemobile.app/u/BasherBenDawg)\ **Post date:** [July 3, 2022, 6:36pm UTC](https://hhforum.superchargemobile.app/t/technical-update-updated/24426/10 "2022-07-03T18:36:27Z")
Bro really, come on dude it comes out today at raid reset I’m pretty sure, y’all need patience bruh ---
**Author:** ![XMRDEADPOOLX](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/xmrdeadpoolx/32/17296_2.png) [@XMRDEADPOOLX](https://hhforum.superchargemobile.app/u/XMRDEADPOOLX)\ **Post date:** [July 4, 2022, 7:14pm UTC](https://hhforum.superchargemobile.app/t/technical-update-updated/24426/11 "2022-07-04T19:14:20Z")
Nothing released yet ---
**Author:** ![annonym](https://avatars.discourse-cdn.com/v4/letter/a/a9adbd/32.png) [@annonym](https://hhforum.superchargemobile.app/u/annonym)\ **Post date:** [July 4, 2022, 7:51pm UTC](https://hhforum.superchargemobile.app/t/technical-update-updated/24426/12 "2022-07-04T19:51:35Z")
less then 2 day before the coin disintegrate but still no verill mythic skin, if at the end fallen crate still no verill mythic skin you must give verill mythic skin to all player FREE!! ---
**Author:** ![J\_A\_D\_O](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/j_a_d_o/32/13281_2.png) [@J\_A\_D\_O](https://hhforum.superchargemobile.app/u/J_A_D_O)\ **Post date:** [July 4, 2022, 8:37pm UTC](https://hhforum.superchargemobile.app/t/technical-update-updated/24426/13 "2022-07-04T20:37:27Z")
Is it really that hard for players to understand, or even guess that perhaps it was never planned for the Verrill skin to be in the Fallen crate? Just relax. If DECA screws up I am sure we will be compensated. 🤷🏻‍♂️👍🏻 ---
**Author:** ![HereComeDaPain](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/herecomedapain/32/20199_2.png) [@HereComeDaPain](https://hhforum.superchargemobile.app/u/HereComeDaPain)\ **Post date:** [July 4, 2022, 11:32pm UTC](https://hhforum.superchargemobile.app/t/technical-update-updated/24426/14 "2022-07-04T23:32:11Z")
Funny how ignored comment got the most ❤. 😝 ---
**Author:** ![bulls.eye](https://avatars.discourse-cdn.com/v4/letter/b/90ced4/32.png) [@bulls.eye](https://hhforum.superchargemobile.app/u/bulls.eye)\ **Post date:** [July 5, 2022, 12:19pm UTC](https://hhforum.superchargemobile.app/t/technical-update-updated/24426/15 "2022-07-05T12:19:24Z")
Don’t worry. The skin will become available for everyone soon. ---
**Author:** ![BasherBenDawg](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/basherbendawg/32/21292_2.png) [@BasherBenDawg](https://hhforum.superchargemobile.app/u/BasherBenDawg)\ **Post date:** [July 5, 2022, 3:20pm UTC](https://hhforum.superchargemobile.app/t/technical-update-updated/24426/16 "2022-07-05T15:20:09Z")
Phew was getting a little worried, I geuss my memory serves me wrong on the time, all I know is that the offers come along with the skins when they come ---
**Author:** ![annonym](https://avatars.discourse-cdn.com/v4/letter/a/a9adbd/32.png) [@annonym](https://hhforum.superchargemobile.app/u/annonym)\ **Post date:** [July 5, 2022, 6:54pm UTC](https://hhforum.superchargemobile.app/t/technical-update-updated/24426/17 "2022-07-05T18:54:37Z")
ready to buy, earn via fallen crate, or free for all player ? ---
**Author:** ![annonym](https://avatars.discourse-cdn.com/v4/letter/a/a9adbd/32.png) [@annonym](https://hhforum.superchargemobile.app/u/annonym)\ **Post date:** [July 5, 2022, 7:13pm UTC](https://hhforum.superchargemobile.app/t/technical-update-updated/24426/18 "2022-07-05T19:13:54Z")
nice one verill mythic skin is already out but it need some real cash to get it. its suck its very very suck THANKS DECA​:face\_with\_symbols\_over\_mouth:🤬🤬😡😡😡😠😠😠 ---
**Author:** ![BasherBenDawg](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/basherbendawg/32/21292_2.png) [@BasherBenDawg](https://hhforum.superchargemobile.app/u/BasherBenDawg)\ **Post date:** [July 5, 2022, 7:34pm UTC](https://hhforum.superchargemobile.app/t/technical-update-updated/24426/19 "2022-07-05T19:34:58Z")
The game is free but the devs don’t work for free, don’t forget that, ---
**Author:** ![OTERSEY](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/otersey/32/17715_2.png) [@OTERSEY](https://hhforum.superchargemobile.app/u/OTERSEY)\ **Post date:** [July 5, 2022, 7:47pm UTC](https://hhforum.superchargemobile.app/t/technical-update-updated/24426/20 "2022-07-05T19:47:48Z")
Devs sold gold for real cash, don’t forget about that too. Game always give a alternative way to obtain any content. Maybe this was very hard and need a lot time and resources, but donate was not only option. So yes, this is a very bad move and worst gift to 4th July ever. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gunrise/original/1X/9e9cc10fdd1a1052430655755a2f6ab5c8716918.jpg) [@system](https://hhforum.superchargemobile.app/u/system)\ **Post date:** [July 19, 2022, 7:47pm UTC](https://hhforum.superchargemobile.app/t/technical-update-updated/24426/21 "2022-07-19T19:47:51Z")
Closed on July 19, 2022, 7:47pm UTC This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.