# Why are the devs penalising the loyal payers

**URL:** <https://hhforum.superchargemobile.app/t/why-are-the-devs-penalising-the-loyal-payers/12582>\
**Category:** Feedback & Ideas\
**Created:** [April 21, 2019, 5:00pm UTC](https://hhforum.superchargemobile.app/t/why-are-the-devs-penalising-the-loyal-payers/12582 "2019-04-21T17:00:50Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Draco](https://avatars.discourse-cdn.com/v4/letter/d/b4bc9f/32.png) [@Draco](https://hhforum.superchargemobile.app/u/Draco)\
**Post date:** [April 21, 2019, 5:00pm UTC](https://hhforum.superchargemobile.app/t/why-are-the-devs-penalising-the-loyal-payers/12582/1 "2019-04-21T17:00:50Z")

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Yeager special offer  
VIP 0: 199 Gold for 25 frags + 1 A Token and 1 B Token (Basically a free 5 star and 3 star)  
Total Frags Obtained: 25 + 165 + 60  
(1.25 Frags per gold spent)

VIP15: 1199 Gold for 200 frags + 1 A Token, 1 B token  
Total Frags Obtained: 200 + 165 + 60  
(0.35 Frags per gold spent)

I am sure this is not the first time that we have seen such difference in value offers for VIP vs non VIP players  
What’s with this discrepancy? Why are you guys penalising us instead of giving us more value for spending on this game?

Offers or no offers, it is the spenders (aka vip players) that provide financial support to this game. Just because we support the game regularly doesn’t mean that we will continue to pay in future if such vip0 high value offers are not available to us. Please do not take our regular spending for granted, thank you

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**Author:** ![Matsoba](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/matsoba/32/9787_2.png) [@Matsoba](https://hhforum.superchargemobile.app/u/Matsoba)\
**Post date:** [April 21, 2019, 6:22pm UTC](https://hhforum.superchargemobile.app/t/why-are-the-devs-penalising-the-loyal-payers/12582/2 "2019-04-21T18:22:25Z")

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I think it’s simple.  
High VIP, high likelihood of spendings a few extra dollars.

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**Author:** ![Jordan\_Grant](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/jordan_grant/32/1298_2.png) [@Jordan\_Grant](https://hhforum.superchargemobile.app/u/Jordan_Grant)\
**Post date:** [April 21, 2019, 7:44pm UTC](https://hhforum.superchargemobile.app/t/why-are-the-devs-penalising-the-loyal-payers/12582/3 "2019-04-21T19:44:05Z")

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Also the higher vip still do get more frags even if it is more expensive which i dont agree with but still.

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**Author:** ![NyrisWintersteel](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/nyriswintersteel/32/12978_2.png) [@NyrisWintersteel](https://hhforum.superchargemobile.app/u/NyrisWintersteel)\
**Post date:** [April 21, 2019, 8:01pm UTC](https://hhforum.superchargemobile.app/t/why-are-the-devs-penalising-the-loyal-payers/12582/4 "2019-04-21T20:01:46Z")

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Someone who is vip 13 and above in discord said they would buy the offer for 199 gold, so they did not buy the 1199 gold, which was the current price for them.

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**Author:** ![5DFabaure](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/5dfabaure/32/17086_2.png) [@5DFabaure](https://hhforum.superchargemobile.app/u/5DFabaure)\
**Post date:** [April 21, 2019, 11:14pm UTC](https://hhforum.superchargemobile.app/t/why-are-the-devs-penalising-the-loyal-payers/12582/5 "2019-04-21T23:14:57Z")

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Vip 11, offre à 499 Gold

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**Author:** ![Draco](https://avatars.discourse-cdn.com/v4/letter/d/b4bc9f/32.png) [@Draco](https://hhforum.superchargemobile.app/u/Draco)\
**Post date:** [April 21, 2019, 11:56pm UTC](https://hhforum.superchargemobile.app/t/why-are-the-devs-penalising-the-loyal-payers/12582/6 "2019-04-21T23:56:12Z")

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That’s like saying, we will just sell high since they can afford it…

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**Author:** ![Jordan\_Grant](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/jordan_grant/32/1298_2.png) [@Jordan\_Grant](https://hhforum.superchargemobile.app/u/Jordan_Grant)\
**Post date:** [April 22, 2019, 12:57am UTC](https://hhforum.superchargemobile.app/t/why-are-the-devs-penalising-the-loyal-payers/12582/7 "2019-04-22T00:57:49Z")

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i dont agree with whats happening but at least theyre offering more frags for the higher price. though i still think its ridiculous

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**Author:** ![Kraterios](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/kraterios/32/3578_2.png) [@Kraterios](https://hhforum.superchargemobile.app/u/Kraterios)\
**Post date:** [April 22, 2019, 9:27am UTC](https://hhforum.superchargemobile.app/t/why-are-the-devs-penalising-the-loyal-payers/12582/8 "2019-04-22T09:27:25Z")

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So people who already spend over 1500$ now need to spend x4 to get the same value as people who didn’t spend?

@Huginn @Muninn

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**Author:** ![Matsoba](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/matsoba/32/9787_2.png) [@Matsoba](https://hhforum.superchargemobile.app/u/Matsoba)\
**Post date:** [April 22, 2019, 9:56am UTC](https://hhforum.superchargemobile.app/t/why-are-the-devs-penalising-the-loyal-payers/12582/9 "2019-04-22T09:56:05Z")

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The thing is if you want those tokens - yes. But do you want them that bad? As a VIP 12 or whatever I don’t see much value in a random 5\* as that special token / crate gives.

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**Author:** ![Kraterios](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/kraterios/32/3578_2.png) [@Kraterios](https://hhforum.superchargemobile.app/u/Kraterios)\
**Post date:** [April 22, 2019, 10:28am UTC](https://hhforum.superchargemobile.app/t/why-are-the-devs-penalising-the-loyal-payers/12582/10 "2019-04-22T10:28:43Z")

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Try to understand math

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**Author:** ![Matsoba](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/matsoba/32/9787_2.png) [@Matsoba](https://hhforum.superchargemobile.app/u/Matsoba)\
**Post date:** [April 22, 2019, 11:20am UTC](https://hhforum.superchargemobile.app/t/why-are-the-devs-penalising-the-loyal-payers/12582/11 "2019-04-22T11:20:18Z")

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Math is not revelant to what I was stating but OK you really need a random 5\* hero I see but now sad.

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**Author:** ![Sing](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/sing/32/5183_2.png) [@Sing](https://hhforum.superchargemobile.app/u/Sing)\
**Post date:** [April 22, 2019, 12:30pm UTC](https://hhforum.superchargemobile.app/t/why-are-the-devs-penalising-the-loyal-payers/12582/12 "2019-04-22T12:30:55Z")

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> [@Draco](#):
>
> What’s with this discrepancy? Why are you guys penalising us instead of giving us more value for spending on this game?
> 
> Offers or no offers, it is the spenders (aka vip players) that provide financial support to this game.

Why surprised, bro? We already discussed this more than a month ago and it’s still the same situation - high VIP players get exploited, low VIP and AFK players get the best deals.

> [@Kraterios](#):
>
> So people who already spend over 1500$ now need to spend x4 to get the same value as people who didn’t spend?

Yes bro, this is EXACTLY the situation.

> [@Kraterios](#):
>
> Try to understand math

Perfect response 🙂

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**Author:** ![Kraterios](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/kraterios/32/3578_2.png) [@Kraterios](https://hhforum.superchargemobile.app/u/Kraterios)\
**Post date:** [April 22, 2019, 1:58pm UTC](https://hhforum.superchargemobile.app/t/why-are-the-devs-penalising-the-loyal-payers/12582/13 "2019-04-22T13:58:26Z")

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@Matsoba Just Out of curiosity, your vip is under 2 and you’re under 150k power?

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**Author:** ![Matsoba](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/matsoba/32/9787_2.png) [@Matsoba](https://hhforum.superchargemobile.app/u/Matsoba)\
**Post date:** [April 22, 2019, 3:15pm UTC](https://hhforum.superchargemobile.app/t/why-are-the-devs-penalising-the-loyal-payers/12582/14 "2019-04-22T15:15:38Z")

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No I am VIP 14 and I don’t need these offers whether they cost me 200 or 2000 gold. I let the puppy players have these. 200 gold for 20 Yeager frags and a token for 165 random 5\* fragments is not something that is attractive for me, but I understand it is attractive for puppies who don’t have their 5\* unlocked yet.  
Of course the expensive deal is a worse deal but but I don’t have to care about Yeager or the silly noob tokens anyway so.

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**Author:** ![Kraterios](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/kraterios/32/3578_2.png) [@Kraterios](https://hhforum.superchargemobile.app/u/Kraterios)\
**Post date:** [April 22, 2019, 3:17pm UTC](https://hhforum.superchargemobile.app/t/why-are-the-devs-penalising-the-loyal-payers/12582/15 "2019-04-22T15:17:27Z")

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Ahh, so you have no clue how heronium works, and call 800k players puppies who had bad luck with 1 hero, I see.

I add 0 value to your opinion from now on.

Enjoy Easter and your puppy dinner.

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**Author:** ![Matsoba](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/matsoba/32/9787_2.png) [@Matsoba](https://hhforum.superchargemobile.app/u/Matsoba)\
**Post date:** [April 22, 2019, 3:21pm UTC](https://hhforum.superchargemobile.app/t/why-are-the-devs-penalising-the-loyal-payers/12582/16 "2019-04-22T15:21:02Z")

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That tone was unnecessary.  
Sorry your Easter and your entire life is shredded to molecules because of this offer but you’ll get over it. Good lord help this guy have his endless stream of heronium because his almighty VIP level. Give him 20 class A tokens for his edgy attitude… Then let the rest cry over P2W until nothing remains of humanity.

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**Author:** ![Matsoba](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/matsoba/32/9787_2.png) [@Matsoba](https://hhforum.superchargemobile.app/u/Matsoba)\
**Post date:** [April 22, 2019, 3:31pm UTC](https://hhforum.superchargemobile.app/t/why-are-the-devs-penalising-the-loyal-payers/12582/18 "2019-04-22T15:31:47Z")

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Wow, you used both GTFO and STFU. No matter my opinion I never used that kind of language.

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**Author:** ![Kraterios](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/kraterios/32/3578_2.png) [@Kraterios](https://hhforum.superchargemobile.app/u/Kraterios)\
**Post date:** [April 22, 2019, 3:32pm UTC](https://hhforum.superchargemobile.app/t/why-are-the-devs-penalising-the-loyal-payers/12582/19 "2019-04-22T15:32:57Z")

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❤ 🤗 😍 😘

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**Author:** ![Papa\_Marsh](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/papa_marsh/32/3886_2.png) [@Papa\_Marsh](https://hhforum.superchargemobile.app/u/Papa_Marsh)\
**Post date:** [April 22, 2019, 3:57pm UTC](https://hhforum.superchargemobile.app/t/why-are-the-devs-penalising-the-loyal-payers/12582/20 "2019-04-22T15:57:23Z")

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@Matsoba - You clearly missed the _entire_ point of the post. I’m not sure why you’re fixated on whether or not the deal is worth it.

The point is that offers dramatically favor new players and those that haven’t put much money into the game. The HHG blatantly take advantage of their loyal veteran players and it’s incredibly obvious. What do your arguments have to do with anything that’s relevant to this topic…? You’re being contrarian just for the sake of being edgy.

@Kraterios Just ignore his uninformed, off-topic nonsense.

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**Author:** ![Matsoba](https://sea2.discourse-cdn.com/flex020/user_avatar/hhforum.superchargemobile.app/matsoba/32/9787_2.png) [@Matsoba](https://hhforum.superchargemobile.app/u/Matsoba)\
**Post date:** [April 22, 2019, 4:11pm UTC](https://hhforum.superchargemobile.app/t/why-are-the-devs-penalising-the-loyal-payers/12582/21 "2019-04-22T16:11:21Z")

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Oh no, here comes another identical one! And this one tells the first one to ignore me but then keeps argunenting against me. Gotta love the “bro I’m got your back” culture. I had actually decided to leave this conversation but you calling me back with your hilarious stabbing just made my day and I wanted to let know you that, thanks!

[Next page](https://hhforum.superchargemobile.app/t/why-are-the-devs-penalising-the-loyal-payers/12582.md?page=2)
