10 Hero Crate

When I was with a friend yesterday and he opened the 10 heroes crate, the following happened: (photo of my phone)

There was a change in the crate, I miss the guaranteed 5 * hero?

Did the summon used crate tokens? If so, a X10 summon with tokens don’t give a 100% chance for a 5* at the end

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he said yes, lol, ok I have just read that the open only with gold a 5 * guaranteed

Basicly no point in stock pilling coins then