Bounty trouble?

Anyone having issue with Bounty? Specifically, not being able to participate? I have an alliance member that has started the event but can’t participate.

Busy Vacation allaince here. yes, we got one member who wasnt able to participate in bounty after switching allaince

Thanks for the acknowledgement. My member has been with us a while. I have him checking his device software versions, and game version. And recommended linking his profile, and then reinstalling the app, cautioning him that he’ll need to complete the tutorial again. Any other thoughts are appreciated

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