Can't use my bottom 3 heroes in power in any game mode

unless the search is based on element such as patrol requiring specific element, then there is no way for me to select my lowest powered to use. This has been going on for months and I know others have ran into it. Support asked me to change settings on phone which didn’t do anything. Then said that there was nothing they could do unless more people created tickets. But now I can’t use my 9 star plat 2 nightingale which i want to use. So anyone else experiencing this chime in and let’s get some traction. I have Samsung galaxy s10 +

That is the strangest glitch I’ve ever heard about.

Can you post screen shots or a video

This is in violation of the forum rules. Please re-read them.