PvP matching issues

There’s an issue that I can across: the game found me an opponent and got stuck in the screen above for twenty seconds. Next thing I know when the match starts, everything is dark and half my team is dead.
I tried switching devices but it still was the same: waiting for an absured amount of time when my opponent already is in game and killing everyone on my team. And now my hero lives are gone and I can’t play the event :frowning:

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