My game keeps saying that whether on wifi or data please help. I tried uninstalling and reinstalling didn’t work.
Having the same issue on any device I tried
Nobody here can help with technical support. Send an email to support@hotheadgames.com, per the instructions in the forum FAQ.
Thanks I just did that I hope they respond
Sent as well will see if any luck. Game is locked on multiple devices now…
I also can’t access the game for the same reason.
Yeah I did a piggy bank purchase 20-30 minutes ago & haven’t received it yet. Hopefully this connection issue isn’t going to screw me over smh
@Muninn do you know what’s going on? I have 2 of my guys stuck out the game too
I installed the game again, but I can’t access it. I turned my cell phone off and on, but I can’t access it.
Ive reminded my alliance if they havent logged on suddenly its because of this glitch. Thx for letting me know
We’re currently investigating. Thanks everyone for the reports!
5 Likes
Got me too 
please fix this
1 of my alliance member cant get in neither must be a ios thing lol
I have the iPhone 11
Yea we have two iPhones that can’t get in but my iPads can for some reason.
Good to know it’s not just me
I’m on a pixel 4xl. Also tried an iPad same issue.
I have two accounts. Generally I play one account (fitzmagic) on iPhone and the other on iPad (fitzpak05). I was on fitzmagic last night at 12am central time and then when I tried this morning at around 8:30am I had the desynchronized issue. I was able to access fitzpak05 on my iPad this morning - no issues. I tried to access fitzmagic on iPad and same desynchronized error appeared. So it seems it is the account with the error, not the device or connectivity. I open my subscription crate on Friday mornings - maybe that has something to do with it?
We’re currently investigating. Thanks everyone for the reports!
2 Likes
Now it’s happening on my iPhone and iPad. 