I think there is bug in the ultra crate
Its said 4 4-5star heros but i get a 3 star hero from it and it said a 2star hero but i got a 1star hero just wasted gold for something that that was a bug or is just a scam

And what can we do about it?

Write the support a massage, they can help you.

We can let other people know that are going to buy it so they know that it isnt 4-5stars but 3-5stars

Or it is a bug/they messed something up and aren’t aware of it so it would help to let them know.