Got gilded tokens but can't open

I got 20 gilded tokens but can’t open the crate. Why?

have you tried to restart the app? if not contact support

I’m pretty sure it’s a visual bug. Check your inventory.
I’ve had it before that it says i own 300 tokens yet i only have 1 or 2.

It could be that thing where it shows the number of tokens you have for a different crate, rather than the one you want. It should be solved by switching between crates.

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