So I become VIP level 5 few days ago by doing one of the special pfferes offered nowadays and I have two issues here:
First thing is the decrease number of times available for " free quick win by watching video " from 20 to 10 now and I don’t understand why and there is no previous notification that such changes will happen after becoming VIP
Second in the following picture it is written that there is 2X guntlet rewards but there is no change in reward amount and I thought it is for level 10 VIP so it should be applied as well for level 5 or be erased to avoid confusion
I noticed the number of “free quick win by watching video” decreased long ago when I became VIP as well. Seemingly you get more QW tickets at the expense of less sponsored free QW’s. I get that they want to expose paying users to less ads, but it actually becomes a drawback if you don’t mind watching ads to save some stamina, opposed to using regular QW tickets.
Agree but essentially this ads QW was completely optional and I only use it when I’m very low on stamina once daily
It is not like they want u too see less ads because it was already optional the more I see it is when u become VIP you are more likely to pay gold and real money to get more stamina
Which is something I’m not planning to do anymore and back to the point that no previous notification that such a change will happen… I am really upset
Everything is optional, and by paying you get certain options or features in-game reduced of changed for the worse. Regardless of why that is, I find questionable. I partly use my free video QW’s on sector 13 hard, where each win/playthrough normally sets you back 20 stamina. Having the free QW’s reduced, if only by 5, still means a 100 worth of stamina lost every day, which isn’t totally insignificant, imo.
If you were deceived into thinking you’d receive double Gauntlet rewards at VIP 5, I can certainly understand your frustration. The info is most likely faulty, since it’s been from VIP 10 and onward for as long as I can remember. As long as they delivered the gold (and VIP points) you purchased, the likelihood of a refund is probably slim, I’m afraid. Let’s hope they’ll get the info corrected at least, to avoid any further confusion.
It’s definitely for VIP10 and higher. if you guys wouldn’t mind sending in support tickets regarding this, that will give us access to your account so we can investigate further.
